Newark Senior Center Technology Club
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support

The club can provide computer and technical support in various ways. The below presentation demonstrates what the club provides and how to access our many support options.
Technology Club Orientation (from 2017)
File Size: 11208 kb
File Type: pptx
Download File

If you wish to save the presentation to your computer, you may download it from the link just above. Additional information on how to receive help is below the contact box. If you would like to contact us with questions or comments, please use the contact form below.

    contact us

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Help with computer problems

​Although the Senior Surfers Technology Club is not a repair shop, we help members figure out how to best use these magic boxes and what to do if they do not do what one expects.  If you are interested in learning, the Senior Surfers Technology Club is the right place.
 
We also realize that some people are not interested in the hows or whys.  (But these folks generally do not belong to our club!)  If your issue is beyond what our club volunteers are able to deal with, here are some professional businesses that we know about:
       
Computer Jocks, 726 Pulaski Highway (Route 40), Bear, DE 

http://www.webeatthegeeks.com/
302-295-1360
A large portion of their customers are seniors. Voted "Best Computer Repair Service in Delaware" by readers of The New Journal - 2012, 2013, 2014, 2015 and 2016.

Second Source, 328 Suburban Drive, Suburban Plaza, Newark, DE
http://www.secondsourcenewark.com/ 
302-369-6250
​Used and refurbished computers, repair of desktop, laptops, iMacs, tablets and phones.  Repairs generally take a week.  Had several Reader’s Choice awards while located in the Newark Shopping Center. 

Motto Computer, 3317C Old Capital Trail, Wilmington, DE

http://www.mottocomputer.com/
302-633-6783
Motto is an A+ certified service center which can work on most PC hardware and software. Whether you need a new system, a peripheral or an upgrade or new part for an existing system, Motto can provide you a cost-effective solution.


DISCLAIMER: The information provided here is made available as an informational service only. Any references to organizations or other websites do not necessarily constitute or imply its endorsement by the Senior Surfers Computer Club or the Newark Senior Center. If you choose to use vendors presented here, you do so at your own risk.

ONE-ON-ONE HELP IN LAB

Help from experienced members is available for Club members on Monday and Tuesday afternoons from 12 P.M. to 3 P.M. in the Computer Lab.

Make an appointment in advance if you wish to have personal help with someone in the lab. Members may sign up with the monitor in the Lab during the Monday afternoon member session, or during Tuesday open sessions. You can also send an email ahead of time stating the problem with which you wish help. The more information you provide, the better we will be able to assist you.

​Send request for lab assistance via email to:
ask@nscsurfers.org

Help for beginners

From time to time, "hands on" training classes geared toward beginners are offered to club members in our lab for a nominal fee. 

A list of websites to help beginners get started can be found on our "beginner" page. Click on the green underlined text to visit the page:

http://www.nscsurfers.org/beginners.html

contact someone for help

If you need support or information in any area of  Senior Surfers' abilities but do not know who to contact for help, use this contact form and state your request in the Comment section. Please provide your name and email address so we may respond to you. If you need information about a specific area, email addresses are provided below "Contact Us". If your browser is not configured to open an email link, please use the form below.

Contact by Email

General Information/Questions - contact@nscsurfers.org
Tech Questions - ask@nscsurfers.org
DISCLAIMER: The information provided on any external links provided is made available as an informational service only. Any references to organizations or other websites do not necessarily constitute or imply its endorsement by the Senior Surfers Technology Club or the Newark Senior Center. If you choose to use the sites presented, you do so at your own risk.

     contact us - for general questions

Submit
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​©2022– All Rights Reserved
Newark Senior Center Technology Club
Located at the ​Newark Senior Center
200 White Chapel Road --- Newark, DE 19713

​webmaster@nscsurfers.org

​All references to goods and services provided by Apple® are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

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® are trademarks of the Microsoft group of companies.
  • HOME
  • ABOUT
    • BOARD OF DIRECTORS >
      • 2022-2023 Board of Directors
      • Board Meeting Minutes
    • BYLAWS >
      • 2022 Bylaw Changes
    • COMMITTEES
    • HISTORY >
      • PHOTOS >
        • 2022 DECEMBER GET TOGETHER
        • 2022 JUNE GET TOGETHER
        • 2019 SPRING SOCIAL
        • 2018 SPRING SOCIAL
        • 2017 WINTER SOCIAL
        • 2017 SPRING SOCIAL
        • 2016 WINTER SOCIAL
        • 2016 SPRING SOCIAL
        • 2015 WINTER SOCIAL
        • 2015 SPRING SOCIAL
        • 2015 NSC VOLUNTEER AWARDS
        • 2014 EVENTS
        • 2014 WINTER SOCIAL
        • 2012 WINTER SOCIAL
        • 2011 WINTER SOCIAL
        • 2008 OPEN HOUSE
        • 2008 WINTER SOCIAL
        • 2007 WINTER SOCIAL
        • 2007 SPRING SOCIAL
        • 2006 EVENTS
        • 2006 SPRING SOCIAL
        • 2005 EVENTS
        • 2005 WINTER SOCIAL
        • 2004 OPEN HOUSE
        • 2004 OPTIMIZATION DAY
        • 2004 WINTER SOCIAL
        • 2003 EVENTS
    • LOCATION
    • MEMBER LINKS
    • MEMBERSHIP
    • MEMBER SPOTLIGHT >
      • Over 90
      • 2022 Volunteer Spotlight
      • 2020 Volunteer Spotlight
      • 2017 Volunteer Spotlight
      • 2016 Volunteer Spotlight
      • 2015 Volunteer Spotlight
  • CALENDAR
    • MEETINGS >
      • LAB SESSIONS
      • PROGRAMS >
        • Presentation Blog
      • SOCIAL EVENTS
    • EDUCATION
  • PRESENTATIONS
  • APPLE
  • VETERANS
  • HELP
    • Beginners
    • FAQ